Refund Policy

Last updated: June 3, 2026

1. Overview

Payments for Contract Analyzer are processed by Paddle (our payment processor and merchant of record). This Refund Policy explains how refunds work for purchases made via Paddle.

2. Paddle Refund Policy

Refund requests are handled in line with Paddle’s refund policy. In general, you can request a refund within 14 days of purchase.

For full details, please review Paddle’s Checkout Buyer Terms: https://paddle.com/legal/checkout-buyer-terms.

3. How to Request a Refund

To request a refund, you can:

  1. Use the “Request a refund” link in your Paddle receipt email, or
  2. Contact our support team at support@contractscan.net and include your order/transaction ID and the email used at checkout.

4. Refund Processing

Approved refunds are returned to the original payment method. Processing times vary depending on your bank or payment provider.

5. Contact Us

If you have any questions about refunds, please contact us at support@contractscan.net

Quick Summary

14 Days

Refund Request Window

Paddle

Payment Processor

Receipt

Request Link Available